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EXPRESS DRIVE
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Blog

New Hours of Operation

3/26/2018

 
Hello Drivers! Major changes are coming to our hours of operation in Beaverton. Starting Monday, April 23rd, the following changes will take affect!
  • Hours of Operation: 10 AM - 4 pm
    • Previously, we opened at 9 AM. Opening at 10 AM will allow our staff more time to prepare the vehicles for the day, Making sure vehicles are clean, up to date, and ready to go. 
  • Renewals/returns: 10 AM - 2 PM
    • ​Renewals and returns will be prioritized from 10 AM - 2 PM. After these hours, any current drivers will be assisted when Lyft staff is available.
    • At this time, the Lyft Driver app will only allow you to schedule these appointments at 2 or 3 pm. This is due to a limitation in our scheduling system. We are working on a new scheduling system that will be ready in the coming months. If you schedule a renewal/return during the 2pm-4pm period, we will be reaching out to recommend that you come in between 10am-2pm to receive faster service. 
  • Swaps: 10 AM - 2 PM
    • ​Prescheduled, Lyft-approved swaps will be prioritized during these hours. Our policy on swaps has not changed. They are still only allowed for registration/inspection expirations, vehicle sales, and mechanical issues established by Meineke.
  • New Renters: 2pm, 3pm
    • ​New renters will now take part in one of two orientation classes each afternoon. At the end of the class, cars will already be assigned and prepped to hit the road. 

Survey Gas Card Winner: February

3/13/2018

 
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Mr. Alan Worsley is our gas card winner for the month of February! Alan's name was chosen at random from all respondents to our post-visit text message survey in the month of February. Congratulations Alan, that Shell card will surely come in handy this month as we expect the return of nice weather will increase rides in Portland! Drivers! Be sure to fill out your survey each time you visit the Beaverton Express Drive location and maybe you'll be the lucky one next month. May the Force be with you!

New Location for Oil Changes!

3/5/2018

 
Hey there Express Drive Drivers. Hertz has made a change in where we go for oil changes. As of today, Meineke at 13203 Canyon Rd handles all oil changes and Jiffy Lube will no longer perform any service for our program. When your oil change is finished, please bring the receipt back to our office. And as always, may the force be with you.

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  • Drive in Oregon
    • Drive in Portland Metro >
      • Get Started
      • Your First Ride
      • Where to Drive
      • Airport & Venues
      • City Compliance
    • Express Drive >
      • Get Started
      • Renewals and Returns
      • Maintenance, Swaps, and Accidents
      • Frequently Asked Questions
      • Express Drive Blog
    • Drive in Eugene >
      • Get Started
      • Eugene Airport
    • Frequently Asked Questions
  • Community
    • Driver Perks
    • Driver Recognition
    • Safety Announcements
  • Support
    • Open a Support Ticket
    • Lyft Critical Response
    • Sign up to Drive
    • Locations
  • Tax Info
  • Locations