Hello Drivers! Major changes are coming to our hours of operation in Beaverton. Starting Monday, April 23rd, the following changes will take affect!
Hours of Operation: 10 AM - 4 pm
Previously, we opened at 9 AM. Opening at 10 AM will allow our staff more time to prepare the vehicles for the day, Making sure vehicles are clean, up to date, and ready to go.
Renewals/returns: 10 AM - 2 PM
Renewals and returns will be prioritized from 10 AM - 2 PM. After these hours, any current drivers will be assisted when Lyft staff is available.
At this time, the Lyft Driver app will only allow you to schedule these appointments at 2 or 3 pm. This is due to a limitation in our scheduling system. We are working on a new scheduling system that will be ready in the coming months. If you schedule a renewal/return during the 2pm-4pm period, we will be reaching out to recommend that you come in between 10am-2pm to receive faster service.
Swaps: 10 AM - 2 PM
Prescheduled, Lyft-approved swaps will be prioritized during these hours. Our policy on swaps has not changed. They are still only allowed for registration/inspection expirations, vehicle sales, and mechanical issues established by Meineke.
New Renters: 2pm, 3pm
New renters will now take part in one of two orientation classes each afternoon. At the end of the class, cars will already be assigned and prepped to hit the road.